Where do we go from here with our session? With the recent COVID-19 coronavirus events, I wanted to post some information on how I am handling sessions at this time.
I am staying updated on the latest information from the CDC, the WHO and local and state authorities; acting responsibility by avoiding travel; practicing social distancing; and, last but not least, practicing good hand hygiene. Additionally, I’m making sure that all clients know what to expect from me as per contract. Per section 2. Cancellation: “If an illness, emergency, fire, casualty, strike, act of God or causes beyond the control of the Client causes cancellation, written notice shall be delivered to the Photographer before the scheduled session date and retainer may be returned to the Client but based on a case-by-case basis.” Per section 3. Rescheduling: “In the event that the Client requests to reschedule a photographic session, the retainer shall be applied to a rescheduled session if notice is given prior to the scheduled session. Reschedule must be within one calendar year of the original session date.”
For new inquiries, you may send me an email at email@example.com with any scheduling questions. I will not be taking new client sessions that would take place in March through mid April. If you are hoping to schedule a session late April and on, I will still be taking bookings, but of course there may be a chance of rescheduling in the event
For March sessions, I have been in contact with those clients to make adjustments to a later date. With Fresh 48 newborn hospital sessions (the nature of the unexpected timing/time sensitive nature, hospital visitation limits, and practicing social distancing) I can refund the session in full or you can choose to reschedule to a different type of session for a later date (in-home, outdoor or studio newborn, children and family sessions as options.)
For April sessions scheduled within the first two weeks, we will be looking at pushing that back as well. Of course the situation is fluid and ever-changing, so there may be some bridges that will be crossed when we come to them.
I also wanted to reassure you that I’ll do whatever it takes to make your session a success. Whatever you need, I’m here to help.
Your safety and well-being, that of your loved ones, the general public, and making sure we figure out the best way to make your session memorable, are my top priorities.
Any questions you may have about your current or future session, please direct them to me via email at firstname.lastname@example.org.